SHIPPING AND RETURNS
All our orders are shipped from Amsterdam, the Netherlands.
NL STANDARD DELIVERY AND FREE EU GROUND SHIPPING ON ALL ORDERS OVER 35,- EURO
All orders are delivered by PostNL.
Delivery is currently free on all orders over €35 in The Netherlands and for EU ground shipping to the below countries:
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, France, Germany, Hungary, Ireland, Italy, Latvia, Luxembourg, Monaco, Poland, Portugal, Scotland, Slovakia, Slovenia, Spain (Canary and Balearic Islands excluded), Sweden, The Netherlands, United Kingdom.
International orders to the rest of the world are sent via UPS.
Rest of Europe and North America, € 25
(Cyprus, Canada, Finland, Greece, Romania, Switzerland, United States)
Rest of the world, € 60
(Australia, Bahrain, Chile, China, Egypt, Estonia, Georgia, Hong Kong, Japan, Jordan, Kuwait, Lebanon, Lithuania, New Zealand, Norway, Oman, Qatar, Russia, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, Turkey, United, Arab Emirates)
International customers are responsible for all additional shipping costs for exchanges as well as any taxes and/or duties imposed by your country’s government. If your order is subject to these duties/taxes they will not appear on your Maison Mona di Orio invoice, but will be presented to you and collected by the parcel carrier at time of delivery. Also, if you refuse to pay taxes/duties your parcel be returned to Maison Mona di Orio and you will be charged for the return shipment costs.
With every 75 ml flacon a 1,5 ml sample can be chosen as a gift. We are not able to accept returns for bottles that have been used or opened. When you buy for the first time, we strongly advise to choose the same perfume sample as your 75 ml order.